24 Hour Helpline

At Alice House Hospice we recognise and understand the need for support when living at home with a life-limiting illness and that this need can come at any time.

Our 24-hour support line provides a comprehensive range of support services for any individuals and their families with concerns and issues that may arise.

The service is designed to give you the help you need at the earliest opportunity or to put you in contact with others that can help.

The Helpline is staffed by specialist Nurses and Doctors, based at the Hospice, who are ready to offer support and advice to individuals and their families, at any time during the day or night.

This service is also available for Healthcare Professionals who can access this service during a 24hour period where they will receive specialist support and advice in the management of a patient’s ongoing specialist palliative care needs. The patient can be at home, in hospital or another Hospice.

Please contact the Helpline on 01429 855558


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Latest news

TSB choose the Hospice

Fundraisers at Alice House Hospice are delighted to have been selected by TSB in Horden as the bank’s Charity Partner for the coming year.

Fundraise for us Midnight Walk

How can you help?

Sign up for the Hospice Lottery for a chance to win one of 26 weekly prizes. You can donate to any of our Hospice shops or volunteer to work in one. There are loads of ways you can help, run your own event, tick something off your bucket list or attend one of the Hospice events.
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  • Company No. 1525658
  • © Alice House Hospice 2017

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.