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Sisters are doing it for themselves

High quality, compassionate and safe care always will be a priority for Alice House Hospice. 

Tracy Woodall, Chief Executive said, “Following a review of the increasing demand for patient services we have changed our lead clinical structure to ensure our patients, families and health and social care colleagues always have a point of contact for advice or information.

Paula Tempest heads up the nursing team as overall Clinical Lead with managerial responsibilities.

Paula said, “My role allows me to ensure our clinical team can continue to deliver the invaluable service to our local communities. Every day is different and there’s always something new to learn. I don’t think there is a job in the world that could make me happier or more proud!

Tracy added, “Paula is supported by two outstanding nurses who have taken on the role of Sisters, Cheryl Dignen and Lindsay Carroll.

“Cheryl is responsible for all Inpatient services including the specialist Inpatient Unit and the Long Term Unit. Cheryl has worked here for several years and has grown in confidence and ability to become a very capable leader.”

Cheryl said, “I liaise with the Multi-Disciplinary Team to bring care to patients who need our specialist services.  Working within the Long Term Unit, Inpatient Unit and Day Hospice I help guide staff and encourage team working to ensure an excellent quality of care for our patients from our fantastic team.  I am on hand to help and train staff within the palliative care environment and in particular wound care.”

Tracy continued, “Lindsay is newer to the team but her enthusiasm and previous experience has impressed so much she was the natural person to lead our Community and Outpatient services. With a history of working in the community she understands the needs of patients at home really well.

Lindsay said, “After my first two weeks I am excited to see what the future brings for our patients and staff.  My role has been created to build on existing links with our community partners such as the district nursing teams, Specialist Nurses, GP’s and Social Services. I will look at new ways to build on what we offer, for all of our patients and families that access Alice House Hospice.”

“I am able to offer a clinical view on what we do now which will help our amazing Community Team to provide even better care than they already do.  I have started visiting our patients at home and at our social day’s and have received fantastic feedback.  I have an open door approach to supporting staff and am already looking at ways of improving our working practices.”

Tracy finished to say, “Alongside our Specialist Nurses and our newly appointed Nurse Practitioner the nursing team are highly experienced and very able to ensure the care people get is the best anywhere in the region.”

  • Registered charity No. 510824
  • Company No. 1525658
  • © Alice House Hospice 2019

Hartlepool Hospice Ltd (known locally as Alice House Hospice and formerly Hartlepool & District Hospice)
Registered office: Alice House, Wells Avenue, Hartlepool, TS24 9DA.